The Service Desk is available from Monday untill Friday from 9:00 AM to 5:00 PM.
For evening exams for full-time programs, we are available until 7:00 PM. For part-time educations, we are available until 9:00 PM. Availability outside of our office hours can only be guaranteed if the test is scheduled five working days before the test.
Test can be scheduled at any desired time. We are not available if the test takes place before 8:30 AM or after 9:00 PM. If this is a significant issue, please feel free to contact us so we can check the possibilities together.
During school holidays, we are available during regular opening hours, except for January 1st, Easter Monday, King's Day, Ascension Day, Whit Monday, Christmas as well as December 31st. We are closed on these days.
If we are unexpectedly closed on a different day, we always mention this in the confirmation email you receive after sending an email.
If you wish to schedule a test on a day when we are closed, please note that this is at your own risk. On these days, we are not reachable by phone or email.
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