I have purchased a language package, but I don't have access to the practice material

Did you recently purchase a language package, but received an error after logging in? It is possible that the products are still being loaded into your account. We recommend refreshing the page or logging in and out once.

Have you re-logged into your account and still do not see any practice material? You might have purchased the language package using a different email address, resulting in a double account. You can verify this by checking to which email address the confirmation email was sent to. If this email address is different from the one you used as your username, please log out and log in with the correct email address to access your package.

Forgot your password? Request a new password.

In the academic year 2022-2023, we are working with a new platform. If you have not logged in since September 2022, your account might not have been transferred. In that case, please reach out to us at [e-mail]. Provide your student number and specify the school you're attending.

Are you certain the email address is correct or did you not received a confirmation email? Please call 088-5226822. We would be glad to assist you further.